NICHOLAS S SELBY

Nairobi Bound: A Comprehensive Guide for Americans Starting a New Life in Kenya's Capital

Posted on May 24, 2023. Cowritten with a friend. Updated as I learn more.

My friends and I on Mount Longonot

Contents

Visa and Work Permit

The Kenyan work permit system is frustrating and strange sometimes, and always very slow. You will need to progress through three levels to get fully permitted to work in Kenya. In reverse order:

One of the many items you will need in order to apply for a Special Pass and Work Permit is a "clearance letter from relevant institutions." For immigrants from the US, this corresponds to a "criminal history request form" from a US police department. Before you leave the US, you'll need to call your local non-emergency police phone number, usually available on your city's website, and ask where you can get a copy of your criminal history. They will likely direct you to a particular local police station. You'll travel there, fill out and submit a form, pay a fee, and then return later to pick up the printed results. You can scan the returned results page and submit that as your "clearance letter."

Housing

Facebook groups are a great tool to find housing. Avoid the Kenya Craigslist.

Neighborhoods I would recommend: Parklands, Westlands, Kilimani, Lavington, Kilileshwa, New Kitisuru, and Spring Valley. These are nice, affordable compared to many U.S. cities, and near fun nightlife. For example, I live in Spring Valley in a mansion in a gated community with three flatmates. The rent is $830 per month and includes a gardener, house help that comes three times a week, a backup generator for load shedding, and basic utilities. It's by far the nicest place I've ever lived for one of the cheapest rents.

There are even nicer neighborhoods in Nairobi: Karen, Runda, Muthaiga, and Gigiri. They tend to be further away from the city center and thus quieter, more like extravagant suburbs. There are also plenty of less expensive places like Githurai and Mitini if you like living in denser mixed-use/apartment buildings.

Water, Electricity, and Internet

Water

Tap water in Kenya is not safe to drink, but bathing and brushing teeth with it is fine. My housemates and I get refillable 20-liter drinking water dispensers delivered to our house from Jibu, and we like it.

Electricity

Kenya's electrical grid connects more than half of the country's residents, including almost everywhere in Nairobi, and the majority of energy is renewable, coming primarily from hydroelectric and geothermal sources.

Outlets are IEC Type G, the same as in the U.K., and provide a standard voltage of 240 V at 50 Hz. Check your appliances' power before you bring them to Kenya, especially high-power ones like blenders or hair dryers, to ensure they can operate at 240 V at 50 Hz. Inexpensive adapters are available at many stores, including large grocery stores, but they don't necessarily transform the voltage and frequency.

UK BS 1363 plug and socket (IEC Type G)
Source: Ukpluggerrr, CC BY-SA 4.0, via Wikimedia Commons
Power supply label
Source: Fizz, CC BY-SA 3.0, via SuperUser. If the power supply label on your appliance lists the input as including 240 VAC or V~ and 50 Hz, like this one does, then it will work in Kenya. If it instead reads something like "INPUT: 120 VAC 60 Hz," then it will not.

The Nairobi grid is decently reliable. Depending on where you are in the city, power outages can occur for a few hours every few days. Many nicer establishments and homes have backup diesel generators that kick on during power cuts.

Internet

In Nairobi, internet speed rivals that of US cities. Nonetheless, many Africans in the age of COVID prefer voice calls with no video.

Because most houses are built with thick, cinderblock walls, indoor Wi-Fi networks lack the range that you may be used to in wood-framed US homes. Depending on where you live, you may want to buy multiple routers or repeaters and build a mesh network in your home.

I'll discuss cellular network in a later section, but suffice to say that it is affordable and decently reliable in most cities and towns in Kenya.

Food

Ordering food in big cities is easy. Jumia Food and Glovo are the main options in Nairobi. They work the same way Uber Eats does in the U.S.

Nairobi has ridiculously nice grocery stores. The biggest-box option is Carrefour, and smaller-but-still-nice options are Zucchini, Chandarana, and Greenspoon. Your selection, like anywhere, will depend mostly on whatever is closest to wherever you live. Grocery delivery is ubiquitous thanks to low delivery prices. I typically use Chandarana, which has a WhatsApp number to which I text my grocery lists.

Kenyan corn and peanut products have a troubling history of aflatoxin contamination. For this reason, I try to buy imported peanut butter when I can. Skippy brand is available in most large grocery stores.

Don't discount outdoor markets if you're close enough to one. There's a small one near my neighborhood that's great for some fruits and veggies.

As a cuisine, Kenyan food is limited but delicious. Most meals consist of a carbohydrate like ugali, a thick maize porridge used as an edible utensil; a vegetable like sukuma wiki, related to collard greens; and a protein like beans or nyama choma, barbecued meat. Seasonings are mild and are used to highlight the inherent flavor of the meat or vegetables. It is difficult, but not impossible, to be vegetarian. There are many Indian restaurants.

Nairobi has a ton of good restaurants. Here is an incomplete list of my favorites:

My family and I enjoying lunch at a kibanda
When my family visited me, I took them to a kibanda for a taste of Kenyan street food.

Nairobi also has several good bars and clubs:

Language and Social Etiquette

Kenya was a British colony and has a diverse population without a unifying indigenous language. Swahili, "Kiswahili" in Swahili, and English, "Kiingereza," play that role.

In Kenya, the local language of the coastal and mostly Tanzanian Swahili tribe, Kiswahili, ended up a lingua franca for most, but not all, of the country. Certainly, no other language besides English has nearly the same reach. However, you will often meet people who aren't good at it when you're in rural areas, especially children who haven't started learning it in school yet, or lots of people in northern Kenya who are just so far away that they don't care. Major tribal languages that you should know exist are Kikuyu, for the Kikuyu tribe around Nairobi and central Kenya; Dholuo, for the Luo tribe around Lake Victoria; Kikamba, for the Kamba tribe; and Maa, for the Maasai tribe.

I began learning Kiswahili using Duo Lingo. The app teaches Tanzanian and Coastal Kenyan Swahili, sometimes called "Kiswahili Sanifu" (Standard Swahili), which is more formal than the Swahili spoken in most of Kenya. Nonetheless, the lessons were a great start. Some foreigners hire personal teachers once they move to Kenya to help them develop their language skills, especially with the more colloquial Sheng spoken in Nairobi.

It seems like almost every conversation begins, or can nicely begin, with "How are you?" The most popular Kiswahili versions of that are:

*Options for filling in the blank after "Habari ya" include "asubuhi," meaning morning; "mchana," afternoon; "jioni," evening; "usiku," night; "siku," day; "leo," today; and "kazi," work.
Kiswahili Literal Translation Positive Response
Habari News Mzuri
Habari ya _* News of the _* Mzuri
Habari gani What is the news? Mzuri
Habari yako/zako Your (singular) news Mzuri
Habari yenu/zenu Y'all's news Mzuri
Mambo (vipi) (How are) things? Poa
Sasa Now Poa
Umeshindaje How did you win? Mzuri
Umeshinda mzuri Did you win well? Mzuri/Ndio
Umelalaje How did you sleep? Mzuri
Umeamkaje How did you wake up? Mzuri
Jambo/Hujambo Hello (to one person) Sijambo
Jambo/Hamjambo Hello (to a group) Hatujambo
Nyaje Come on Poa
Uko aje How are you? Poa

"Mzuri" (good/well) and "poa" (cool) are occasionally used interchangeably and can be substituted with "salama" (peaceful) or "fiti" (fit). "Jambo" is only common in Tanzanian and Coastal Kiswahili. Where Kiswahili Sanifu is spoken, you might hear "Shikamoo" (I respect you) followed by "Marahaba" (I accept your respect) in formal settings or between a young person and someone older than them.

If all of that seems overwhelming, the English "how are you" is always fine.

Some other useful words and phrases:

English Kiswahili Pronunciation
Where is the bathroom? Choo iko wapi? Choh-oh ee-koh wa-pee
I would like to order… Nilete… Nee-lay-tay
Please Tafadhali Tah-fad-ha-lee
Sorry Pole Pole-eh
Thank you Asante Ah-san-tay
How much/many? Ngapi? Nn-gah-pee
It's okay Iko sawa Ee-koh sah-wah
I don't know Sijui See-joo-ee
White person Mzungu Mm-zoong-goo
You Wewe Way-way

Other relevant cultural points of interest include:

Me about to enjoy a homemade Kenyan meal
When you're lucky enough to be invited for a home-cooked Kenyan meal, come with an empty stomach.

Currency and Money

Finance Management

A lot of foreigners have the combination of a Schwab bank account and a Chase Sapphire Reserve credit card. Schwab reimburses all ATM fees. The CSR has a hefty fee, but there is a great reimbursement of some amount of travel costs that can quickly make up for it, plus airport lounge access all over the world, and no international transaction fees. I do all my banking with Chase, which has similar benefits to Schwab.

Local Currency

Kenya's currency is the shilling, abbreviated KES or KSH, a holdover from British colonial days. At the time of writing, the exchange rate is about 135 KES/USD, meaning about 75% of the price in shillings is the price in U.S. cents. That said, the value of the shilling relative to the dollar has been changing quickly over the past few years, so check online for the current exchange rate.

You do not need to worry about currency black markets in Kenya; the central bank does not peg the value of the shilling to any other currency. In Kenya, the best exchange rates you'll find are in forex counters in malls, and they won't be much better than those at the airport. This will not always be the case for other countries in Africa, so be sure to research central bank and parallel market exchange rates before traveling outside of Kenya. For more information, read up on the impossible trinity.

How to Pay: Cash, Credit, and Mobile Money

In Kenya, you can usually pay with a credit card as long as you're in a nice store, but cash and mobile money are more widely accepted.

"Mobile money," branded M-Pesa, is a system that grew out of organic use of phone credit, known here as "airtime," as currency in the earlier days of cell phone use in Africa. The telecommunications companies, or "telcos," especially Kenya's biggest one, Safaricom, formalized that system into something similar to, and often regulated like, a bank. Users can go to an agent and give them cash, and then their M-Pesa balance is correspondingly increased, just like depositing at a bank. There are three ways to pay send money to someone with M-Pesa, all accessible using the *334# USSD menu or the M-Pesa app:

If you find all those words confusing, their branding isn't top notch, but there is some logic to all of those options, if not their naming. When you pay for something using M-Pesa, the seller will tell you which of the above methods to use.

To get M-Pesa, go to a Safaricom store building with your physical passport, not a soft copy, and pay $1 for a Safaricom SIM card. When you insert the SIM card into your phone, you will need to unlock it with a special, four-digit SIM PIN provided by Safaricom on the plastic case containing the SIM card. Doing so will install an app on your phone labeled "Safaricom" or "SIM Toolkit." That app will allow you to activate your M-Pesa account and, optionally, deactivate your SIM PIN so you don't have to enter it whenever you turn on your phone.

There are many apps that can send money from your U.S. accounts to your M-Pesa account. I use Sendwave for instant transfers and Remitly for delayed transfers with better exchange rates.

Taxes

The following is not tax advice. This is just my understanding as an uneducated person.

It's a common myth that U.S. citizens always have to pay U.S. income tax even if they work abroad. The truth is more complicated, and thankfully better, than that. If you really live out of the U.S., you don't have to pay U.S. Federal Income Tax. You still contribute to FICA/Medicare/Medicaid. You just have to declare that you meet one of the following two conditions, and then your company's U.S. accountant won't withhold income tax from your monthly paychecks, and you won't owe any of it come April 15:

Unless you move from the U.S. to Kenya during January and don't leave for the entire year, you probably won't be able to fulfill either of these requirements for your first year in Kenya, so you will likely have to pay U.S. income taxes for your first year. That said, you won't have to pay Kenyan income taxes on any income earned before you get your work permit, so you should be able to avoid double taxation.

Unfortunately, the Kenyan income tax brackets are steeper than in the U.S.: at the time of writing, the marginal tax rate in Kenya is 30% and applies to all income over $2,900 annually. So, the good news is you won't be double-taxed like a lot of the internet says, but the bad news is, unless you're wildly wealthy, you'll pay a higher effective tax rate than in the U.S. Taxes build roads, and roads build economies!

Your only action step is to fill out IRS Form 673 and submit it to your company's accountant. U.S. states usually have similar forms exempting you from paying state income taxes. For example, Arizona's is AZ Form 309.

Phone

Phone numbers in a lot of countries around the world do something that we don't do in the U.S.: they always start with a 0 when called domestically, but that 0 drops off when a country code is added. For example, a phone number in Kenya is 0123456789. If you want to call that from any other country, you need to dial +254123456789. I advise saving all phone numbers with their country codes. Dialing +254xxxxxxxxx from inside Kenya works the same as dialing 0xxxxxxxxx, and then you're never confused later when you're in some other country.

In most of East Africa, phone numbers are 9 digits long plus either the preceding 0 or country code (+254, +250, etc).

There is a whole system that we use a lot called USSD. I've never seen it used in the U.S., though it does exist as an international standard. It's a free way to send data between your phone and the telco and it is used for everything over here. You activate it by calling a phone number that begins with a * and ends with a #. For example, I call *100# to pull up a menu about prepaid data packages that I can buy with my airtime. I usually use the official Safaricom and M-Pesa apps instead of USSD menus.

In Kenya, WhatsApp is ubiquitous among people with smartphones, but many people still use SMS and plain-old-telephone-service phone calls.

I recommend porting your U.S. number to Google Voice before you leave. There's a one-time fee for that, but then you have your U.S. number always online without paying any monthly fee. Through the Google Voice app and website, you can make calls and send SMSs. You will want this for receiving OTPs and such for your various U.S. accounts. It's also great to make sure that no messages or calls from your friends or family in the U.S. ever get lost. If you have already left the U.S. and have yet to port your number, you will need to use a VPN. Note that you will not be able to port your number back to your cell network after you sign up for Google Voice.

Here is a list of apps I recommend installing on your smartphone:

Transportation

Within Nairobi

Moving around in cities and large towns, you have a few options:

A matatu in CBD
Kenya's matatus are often creatively decorated.

Between Cities

Moving between cities and regions:

Jomo Kenyatta International Airport (abbreviated JKIA or NBO)

When arriving at JKIA from abroad:

  1. At Customs, there will be lines for several different classes of entry: Kenyans, EAC residents, foreigners, diplomats, etc. The labels do not matter. Just go to the shortest line. If they try to make a big problem with your visa, go to the immigration office and pay $50.
  2. Leaving baggage claim, they'll try to make you put all your bags through another x-ray machine. If the line is short, just do it. If it's long and chaotic, try briskly walking through as if you know what you're doing.
  3. Don't accept help, including carrying bags, from anyone. If you need a ride to your hotel or other accommodation, use a rideshare app; the taxi drivers outside the airport doors typically charge double what you can get using an app.

When taking a departing flight from JKIA, you should have a car taxi drop you off; motorcycle taxis are not allowed at the airport, and parking is a pain. There will be four or five security checks:

  1. About a kilometer before the airport, you will get out of your car to walk through a building to the right with a metal detector and x-ray machine. Leave your bags in the car. Usually, you don't need to empty your pockets or remove anything from your person when walking through the detector, but you may need to send your phone through the x-ray scanner. When the metal detector goes off, ignore it. The guards usually don't care. Just keep walking out of the building to your car and continue toward the airport.
  2. After leaving your car, you will get in line to enter the airport. The guard at the entrance door will ask you which flight you are taking. Respond, "[Airline] to [destination]." Then, you will walk through a second metal detector and put your bags through an x-ray machine. You do not need to remove your laptop from your bag, empty your water, or remove your shoes. You will likely need to empty your pockets of any metal.
  3. After checking in and dropping off your checked luggage, you will get in line for a passport check. As upon arrival, there will be lines for several different classes of entry: Kenyans, EAC residents, foreigners, diplomats, etc. The labels do not matter. Just go to the shortest line.
  4. Finally, you will be at a normal airport security checkpoint. Everything is normal here with one pleasant exception: you don't need to empty your water bottle. If the guards ask you to empty it, politely and quickly apologize and tell them you will drink it, then move on.
  5. Depending on your destination country, you may need to pass through a final mini-security checkpoint at your departure gate.

Medical

As with any country, check the CDC Travelers' Health page for Kenya at least one month before you travel. When I moved, I got my Polio, TDAP, Meningitis, and Typhoid immunizations updated, and I also got a Yellow Fever vaccination. Honestly, I probably should have gotten my Cholera and Rabies vaccinations as well. Try to get the oral Typhoid vaccine instead of the injection; your immunity will last more than twice as long. At the time of writing, Nairobi does have COVID-19 shots available to the public.

Different people have different opinions on the malaria vaccine, which comes in the form of a pill that you take daily-to-weekly rather than a one-time injection. The CDC recommends you do it, especially if you go on safari. I don't know anyone who lives in Kenya who actually does take anti-malaria pills. Many of the different brands have unfortunate side effects, including fatigue, night terrors, and diarrhea. In Nairobi, malaria has almost been completely eradicated, and if you go to a doctor in Kenya feeling sick, a malaria test will likely be the first thing they order.

Nairobi has good medical care facilities, but you need to practice constant self-advocacy when seeking care. For example, if you've been in a waiting room for 45 minutes when the doctor or nurse told you it would be 15, flag down a nurse and politely ask where the doctor is so you can go find them yourself.

For most non-urgent medical care and lab tests, Nairobi Women's Hospital (NWH) is my favorite clinic. They're bad at electronic communication, but the wait time for walk-ins is usually short. Check-in at an electronic kiosk next to the front desk, walk to the waiting area for your appointment type (e.g., for lab testing, walk to the lab itself), and wait to be called.

For emergency hospital services, I recommend Aga Khan Hospital or MP Shah Hospital.

Pharmacies in Kenya are called "chemists." Medication prices relative to the U.S. vary. You can usually buy individual pills without buying an entire package.

Safety

Ensuring personal safety and security is a crucial aspect when moving to Kenya as an American. That said, I have never felt in danger in Nairobi. As with any city, the key to staying safe is by staying alert and practicing good common sense.

The U.S. State Department has a mostly permanent travel advisory for the country, and the details are crucial to traveling safely. Almost always, tourist destinations around Kenya, including most of the safari parks and larger towns on the Swahili coast, are safe. It is usually not safe to venture into Eastleigh or Kibera, the latter being the largest urban slum in Africa.

As a general rule, northern Kenya is less safe than southern Kenya. I'll give an overview of the relevant northern counties starting in West Pokot, the central county on the border with Uganda, and moving clockwise.

In West Pokot and Baringo counties, you will likely hear about violent clashes between police and Pokot people. I am not personally comfortable traveling to this area. If you are driving to Uganda, take the B1 highway through Busia near Lake Victoria.

Turkana, the county in the northwest corner of Kenya, is frequently labeled unsafe, but the reality is more nuanced. The new paved highway connecting Lodwar to South Sudan and massive international presence around the Kakuma-Kalobeyei refugee camp have brought a substantial security presence and dotted safe havens throughout the county. Interestingly, many local Turkana people do not consider themselves Kenyan. Likewise, many people from southern Kenya, including Nairobi, have never been to the North and are shocked when they see images depicting the poverty in the region: "I didn't realize people in Kenya still lived like that." Learning about the First and Second Mutai helped me better understand the historical context for the region when I lived in Turkana for three months.

Samburu and Marsabit, the two north-central counties adjacent to Lake Turkana, are famously beautiful, but take care when driving; police have struggled to control highwaymen in the region. I recommend bringing a burner phone and 10,000 KES, about $75, so that, if stopped, you can surrender some valuables without getting out of your vehicle.

I've never been to any of the counties bordering Somalia. The U.S. State Department prohibits travel there due to "kidnapping and terrorism."

The U.S. State Department also prohibits travel to several "Coastal Areas," but many of the coastal cities remain safe and wonderful vacation destinations. I'll talk about coastal travel advice in a later section.

Recreation and Leisure

Things to Do in Nairobi

In addition to great food, Nairobi has plenty of other fun adventure spots. Here is an incomplete list of my favorites:

My friends and I celebrating holi
Kenya, with the eighth most ethnically diverse population in the world, is a hub for vibrant cultural celebrations.

Adventuring Around Kenya

If you like hiking, join a hiking club! Groups of people ride in matatus to mountains around the country to enjoy hiking together, and the leaders plan everything for you. Probably the most popular option is Outdoorer, but ask around to be added to WhatsApp groups of other clubs. There are no subscription fees; hikes are all priced à la carte. Here is an incomplete list of my favorite day hikes:

My friends laughing while I get surrounded by kids on Ngong Hills
I find myself the center of attention while taking a break from hiking the Ngong Hills. Meanwhile, my friends are rolling their eyes in the foreground.

For adventures that require overnight stays:

The Swahili Coast is home to some of the world's most beautiful beaches. AirBnBs are generally better than hotels, and they often come with a private chef. Travel safely to:

Note that, in some towns, rideshare apps have low adoption, so be prepared to pay extra for taxis.

Bar at the beach in Watamu
Enjoy a cocktail and swim in the ocean while waiting for dinner at Lichthaus bar in Watamu.

Recreational Substances

Miraa, also known as jaba and khat, is a legal stimulant commonly used in East Africa. The leaves are typically chewed during casual social gatherings for their mild euphoric and stimulating effects. Some companies process the leaves into a sweetened beverage called "jaba juice." Tobacco, alcohol, and caffeine consumption are also common.

The use, possession, and distribution of most recreational drugs are illegal in Kenya. These substances are classified as controlled or illegal substances under Kenyan law, and being caught with them can lead to serious legal consequences, including imprisonment. I do not endorse or condone any illegal behavior.

If you decide to engage in recreational drug use, especially with synthetic substances like MDMA, it is crucial to use test kits. I've never heard of anyone having any problems with natural drugs like cannabis or psilocybin mushrooms, but synthetic drugs can vary widely in composition and purity levels. Unfortunately, I am unaware of any local sources for reagent test kits in Kenya. It may be advisable to acquire them from abroad and bring them with you when traveling.

Bush weed, locally cultivated cannabis, is readily available. It is often considered less expensive and of lower quality compared to imported strains. Many recreational drugs in Kenya are indeed imported. In Nairobi, you can easily come across a variety of cannabis, sometimes referred to as bhang or banga, as well as a few strains of psilocybin mushrooms and MDMA. More niche or specialized substances are generally harder to find.

Safaris

Basics

In Kiswahili, "safari" literally means "journey" or "trip." I would recommend using a tour company to plan everything. My favorites are Expeditions and Bonfire. These are the important variables:

In addition to the quoted price, make sure to budget for park entry fees, drinks, snacks that you'll bring with you from Nairobi, souvenirs, and 10% for tips. If you don't want souvenirs, close and lock your car windows as you approach the gate to avoid being swarmed by merchants. Sometimes they will pull open car windows and throw items inside before demanding you pay for them. Use the phrase "Sitaki. Asante," which means "I don't want anything. Thank you."

Selfie with my friend and an elephant
Obligatory elephant selfie

Parks

I have been on four safaris in Kenya: